Prices, shipping costs, return costs
All prices quoted are final prices incl. VAT plus shipping costs. We ship worldwide and charge the stated flat rate shipping costs (domestic without islands) per order, return costs are borne by the buyer.
Special instructions for shipping abroad:
Deliveries abroad may be subject to customs duties, taxes and fees which are not included in the total price shown.
Please note the instructions for delivery with “DHL Warenpost Premium”
1) Warenpost International Premium” shipping and delivery is always by the fastest route. End-to-end tracking including liability is possible for the following destination countries.
EU
- Belgium
- Denmark
- Estonia
- Finland
- Finland France
- France Greece
- Ireland
- Italy
- Croatia
- Latvia
- Lithuania
- Luxembourg
- Malta
- Monaco
- Netherlands
- Austria
- Poland
- Portugal
- Romania
- Sweden
- Slovakia
- Slovenia
- Czech Republic
- Czech Republic
- Hungary
Non-EU
- Andorra
- Australia
- Belarus
- Brazil, People's Republic of
- China, People's Republic of (without Hong Kong, Taiwan)
- Georgia
- Great Britain
- Guernsey
- Hong Kong
- India, Iceland
- Iceland
- Isle of Man
- Israel
- Japan
- Jersey
- Canada
- Kazakhstan
- Kiribati
- Korea, South
- Liechtenstein
- Malaysia, South
- Mexico, Republic of
- Moldova, Republic of
- New Zealand
- Norfolk Island
- Norway
- Puerto Rico
- Russian Federation
- Switzerland
- Serbia, Republic of
- Singapore, Republic of
- Taiwan, Republic of
- Thailand, Republic of
- Turkey, Republic of
- United States of America
Terms of delivery
On average, dispatch takes place within 5 days at the latest. For the standard delivery time, please refer to the display in the shipping selection.
The supplier shall dispatch the order from its own warehouse as soon as the entire order is in stock there. If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own suppliers, although a corresponding covering transaction was made in good time, the provider has the right to withdraw from a contract with the customer in this respect. The customer shall be informed immediately and any services received, in particular payments, shall be refunded.
Information on the calculation of the delivery date:
The period for delivery shall commence on the day after the payment order is issued to the remitting bank in the case of payment in advance or on the day after conclusion of the contract in the case of other payment methods and shall end with the expiry of the last day of the period. If the last day of the period falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.
Terms of payment
The customer only has the following options for payment:
- Advance bank transfer
- PayPal
Other payment methods are not offered and will be rejected.
The invoice amount must be transferred in advance to the account specified on the invoice, which contains all details for the bank transfer and is sent by e-mail. If the payment service provider is used, this enables the provider and customer to process the payment between themselves. The payment service provider forwards the customer's payment to the provider in encrypted form. Further information can be found on the payment service provider's website. The customer is obliged to pay or transfer the stated amount to the account specified on the invoice within 7 days of receipt of the invoice. Payment is due without deduction from the invoice date. After expiry of the payment period, which is thus determined by the calendar, the customer shall be in default even without a reminder. The customer shall have no right of retention that is not based on the same contractual relationship. Offsetting against the customer's claims is excluded unless these are undisputed or have been legally established.
